OUR TEAM

Mrs Joanne Dowie

Consumer Liaison Representative

Jo Dowie is a valuable team member of the Front of House team at the Ballarat Skin Cancer centre, located within the Ballarat Surgicentre. She has over 20 years’ experience working closely with consumers in the Health Care industry.

In 2019, Jo was appointed as the Consumer Liaison Representative for the Ballarat Surgicentre and is passionate about making sure all consumers visiting the Ballarat Surgicentre have the right information and knowledge relating to their appointments and procedures. She welcomes patient feedback and ensures that all consumers are provided with exceptional service whilst visiting.

The values that underpin our behaviour

Trustworthy

Considerate

Competent

empathy

Integrity

Respectful

Professionalism

We treat all patients and service users with respect, communicating clearly, and involving people in decisions about their own care, keeping accurate records of treatments and interventions.

By understanding and living Ballarat Surgicentre’s values, we aim to create and sustain an organisation where we can all be proud of everything we do.